At Chick-fil-A, we are in the people business. You see, we don't just make chicken sandwiches, we create experiences. And that starts with people. Our desire is to provide our team members opportunities to serve their community, be developed as leaders, play a roll in developing others all the while working in a fun, fast-paced environment.
A Hospitality Professional is someone who possesses the following traits:
Dependable: Keeps work commitments. Shows up on time and rarely calls in or makes shift trades.
Flexible Availability: Willing to work any shift the business needs.
Professional Demeanor and Appearance: Always wears clean, pressed and complete uniform. Does not deviate from appearance standards. Well groomed with good personal hygiene. Presents self in a way that is perceived as confident and caring to the needs of others. Uses correct Language of Hospitality.
Servant-Hearted: Puts the needs of others before self, puts the guest first always.
Works with a Sense of Urgency: Can multi-task, moves quickly and with intention.
Positive Disposition: Consistently has a good attitude and only spreads happiness, not negativity or gossip. Treats others with honor, dignity and respect.
Ability to Think Independently and Solve Problems: Not afraid to use past experiences or known business standards to make a decision. Does not wait to be told what to do.
Ability to Look Ahead: Able to perceive trends in the business and plan according to meet those needs.
Goal Oriented (Both Personally and Professionally): Has a life path which includes defined goals and is evaluated along the way for personal success. Can understand and embrace business goals and execute plan to meet those goals. Wants to grow with the business.
Coachable: Doesn’t take feedback harshly, listens and embraces growth.
Trustworthy: Exhibits integrity even when no one is looking, tells the truth always, possesses high character traits.
Working at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Maybe it is time you consider joining our team.